Shipping Policy

📦 Shipping Policy (India)

At Sandookdi, every piece is handcrafted with love and care, and we ensure it reaches you just as beautifully. Below is our detailed shipping policy for all domestic (India) orders.

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🚚 Shipping Partner

We ship all our orders across India via Delhivery, one of India’s most reliable logistics networks. This ensures safe, timely, and trackable delivery for every order.

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🕰️ Shipping Timeline

• Processing Time: Orders are typically processed within 2-4 business days.

• Delivery Time: Once shipped, orders usually arrive within 4-8 business days, depending on your location.

Note: During festive seasons or special launches, processing times may be slightly longer. We appreciate your patience!

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💸 Shipping Charges

• Standard Shipping: ₹80 flat across India

• Free Shipping: On all prepaid orders above ₹1499

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💳 Cash on Delivery (COD)

• COD is available on orders up to ₹5,000.

• A nominal COD handling fee of ₹120 is applied at checkout.

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🧾 Order Tracking

Once your order is shipped, you’ll receive an email and SMS with a tracking link. You can use this to monitor your shipment in real-time.

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📍 Delivery Areas

We ship pan-India. However, some remote locations may not be serviceable. In such cases, we’ll reach out to you with alternative options or a full refund.

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❗ Delivery Delays

While we strive for timely delivery, external factors such as weather, strikes, or regional disruptions may cause unexpected delays. We will keep you informed if such issues arise.

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🔁 Incorrect Address or Non-Acceptance

If a package is returned due to an incorrect address or non-acceptance at the time of delivery:

• We can reship the order once the re-shipping fee is paid

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📬 Need Help?

Have questions about your order or shipping? Feel free to reach out to us at sandookdi.india@gmail.com or DM us on Instagram @sandookdi.in

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Thank you for choosing handmade, thank you for choosing Sandookdi. ❤️